CHART 109 New Orleans Hospitality Training Competencies Conference, Feb 22-25, 2026

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New Orleans Agenda

SUNDAY, FEBRUARY 22
Service Event 9:00 am - 12:00 pm (approx)
Conference Registration  1:30 pm – 5:30 pm
First Time Attendee Meeting 2:30 pm – 3:45 pm
Conference Opening 4:00 pm — 4:15 pm
Opening Keynote 4:15 pm — 5:15 pm
Welcome Reception Sponsored by ServSuccess  5:30 pm – 7:00 pm 
Common Table Optional Dinner Groups 7:00 pm – 9:30 pm 
After Hours Meet-up (Hospitality Suite) 9:00 pm - 11:30 pm
 
MONDAY, FEBRUARY 23

Conference Registration Opens at 7:00 am
Continental Breakfast 7:00 am - 8:00 am
Competency Workshops Round 1 8:00 am – 12:00 pm
     On-the-Job Training, Instructional Design Fundamentals, Operational Knowledge, Strategic Planning
Alternate Breakouts Round 1 8:00 am — 12:00 pm
Interactive Lunch 12:00 pm – 2:00 pm
Competency Workshops Round 2 (part A) 2:00 pm – 4:00 pm
     Presentation Effectiveness, Effective Learning Design, Project Management, Communication & Influence
Alternate Breakouts Round 2A 2:00 pm – 4:00 pm
Resource Gallery & Reception 4:00 pm – 6:00 pm  
Offsite Dinner/Networking Event 6:30 pm – 9:00 pm
Hospitality Suite 9:00 pm - 11:30 pm

TUESDAY, FEBRUARY 24

Conference Registration 7:00 am
Continental Breakfast 7:00 am - 8:00 am
Competency Workshops Round 2 (part B) 8:00 am – 10:00 am
     Presentation Effectiveness, Effective Learning Design, Project Management, Communication & Influence
Alternate Breakouts Round 2B 8:00 am — 10:00 am
Competency Workshops Round 3 (part A) 10:15 am — 12:15 pm
     Participant Management, Training Evaluation, Coaching & Development, Business Acumen
Alternate Breakouts Round 3A 10:15 am — 12:15 pm
Lunch on your own 12:15 pm — 1:30 pm
Competency Workshops Round 3 (part B) 1:30 pm – 3:30 pm
     Participant Management, Training Evaluation, Coaching & Development, Business Acumen
Alternate Breakouts Round 3B 1:30 pm — 3:30 pm
Break 3:30 pm — 3:45 pm
Training High 5 3:45 pm — 4:15 pm
Closing Keynote 4:15 pm – 5:15 pm 
Pin Ceremony and Conference Closing 5:15 pm — 5:45 pm
Dinner/Reception and Entertainment 6:30 pm — 9:30 pm
After Hours Meet-up (Hospitality Suite) 9:30 pm — 11:30 pm

WEDNESDAY, FEBRUARY 25

Post-conference Workshops (TBA)