CHART 107 Louisville Hospitality Training Competencies Conference

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Louisville Agenda

This agenda may change - check back for updates as times and sessions are confirmed!

Learn more about CHART's Hospitality Training Competencies Program.
SATURDAY, MARCH 1

SUNDAY, MARCH 2
Service Event  9:00 am - 12:00 pm
Conference Registration  1:30 pm – 5:30 pm
First Time Attendee Meeting 2:30 pm – 3:45 pm
Conference Opening 4:00 pm — 4:15 pm
Welcome Reception Sponsored by ServSuccess  5:30 pm – 7:00 pm 
     Mini whiskey tasting with Past CHART President, John Kelley (The Kilted Whiskey Somm) during the welcome reception
Common Table Optional Dinner Groups 7:00 pm – 9:30 pm 
Hospitality Suite 9:00 pm - 11:30 pm
 
MONDAY, MARCH 3

Conference Registration Opens at 7:00 am
Continental Breakfast 7:00 am - 8:00 am
Competency Workshops Round 1 8:00 am – 12:00 pm
     Participant Management, Instructional Design FundamentalsOperational Knowledge, Strategic Planning
Competency Workshops Round 2 (part A) 2:00 pm – 4:00 pm
     Presentation Effectiveness, Effective Learning DesignProject Management, Communication & Influence
Resource Gallery & Reception 4:00 pm – 6:00 pm  
Offsite Dinner/Networking Event 6:30 pm – 9:00 pm
Hospitality Suite 9:00 pm - 11:30 pm

TUESDAY, March 4

Conference Registration 7:00 am
Continental Breakfast
 7:00 am - 8:00 am
Competency Workshops Round 2 (part B) 8:00 am – 10:00 am
     Presentation EffectivenessEffective Learning Design, Project Management, Communication & Influence
Alternate Breakouts Round 2B 8:00 am — 10:00 am
     The Hospitality Revolution: Where AI Meets Human Excellence
Competency Workshops Round 3 (part A) 10:15 am — 12:15 pm
Lunch on your own 12:15 pm — 1:30 pm
Competency Workshops Round 3 (part B) 1:30 pm – 3:30 pm
     On-the-Job Training, Training EvaluationCoaching & Development, Business Acumen
Alternate Breakouts Round 3B 1:30 pm — 3:30 pm
     Building Better Training on a Budget
Break 3:30 pm — 3:45 pm
Training High 5 3:45 pm — 4:15 pm
Closing Keynote - Dr. Ivan Joseph 4:15 pm – 5:15 pm 
Pin Ceremony and Conference Closing 5:15 pm — 5:45 pm
Dinner/Reception and Entertainment - The Neon Queen 6:30 pm — 9:30 pm
Hospitality Suite 9:30 pm — 11:30 pm
 

WEDNESDAY, March 5

Post-conference Workshop
     Trainer Track MasterClass
8:00 am — 12:00 pm