CHART 111 San Antonio Hospitality Training Competencies Conference | Winter 2027

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CHART 111 San Antonio Agenda

SUNDAY, MARCH 7
Service Event 9:00 am - 12:00 pm (approximate time)
Conference Registration  1:30 pm – 5:30 pm
First Time Attendee Meeting 2:30 pm – 3:45 pm
Conference Opening 4:00 pm — 4:15 pm
Opening Keynote - 4:15 pm — 5:15 pm
Welcome Reception Sponsored by ServSuccess  5:30 pm – 7:00 pm 
Common Table Optional Dinner Groups 7:00 pm – 9:30 pm 
After Hours Meet-up 9:00 pm - 11:30 pm
 
MONDAY, MARCH 8

Conference Registration Opens at 7:00 am
Continental Breakfast - 7:00 am - 8:00 am
Competency Workshops Round 1 8:00 am – 12:00 pm
     On-the-Job Training, Instructional Design Fundamentals, Operational Knowledge, Strategic Planning
Alternate Breakouts (TBA) Round 1 8:00 am — 12:00 pm
Interactive Lunch 12:00 pm – 2:00 pm
     Drive-Thru Insights, High Fives, Ribbon Raffle
Competency Workshops Round 2 (part A) 2:00 pm – 4:00 pm
     Presentation Effectiveness, Effective Learning Design, Project Management, Communication & Influence
Alternate Breakouts (TBA) Round 2A 2:00 pm – 4:00 pm
Resource Gallery & Reception 4:00 pm – 6:00 pm  
Offsite Dinner/Networking Event 6:30 pm – 9:00 pm
After Hours Meet-up 9:00 pm - 11:30 pm

TUESDAY, MARCH 9

Conference Registration 7:00 am
Continental Breakfast 7:00 am - 8:00 am
Competency Workshops Round 2 (part B) 8:00 am – 10:00 am
     Presentation Effectiveness, Effective Learning Design, Project Management, Communication & Influence
Alternate Breakouts (TBA) Round 2B 8:00 am — 10:00 am
Competency Workshops Round 3 (part A) 10:15 am — 12:15 pm
Lunch on your own 12:15 pm — 1:30 pm
Competency Workshops Round 3 (part B) 1:30 pm – 3:30 pm
     Participant Management, Training Evaluation, Coaching & Development, Business Acumen
Alternate Breakouts (TBA) Round 3B 1:30 pm — 3:30 pm
Break 3:30 pm — 3:45 pm
Closing Keynote 3:45 pm – 5:30 pm 
Conference Closing 5:30 pm — 5:45 pm
Dinner/Reception and Entertainment 6:30 pm — 9:30 pm
             Cocktail Reception and Pin Ceremony
After Hours Meet-up Lobby Bar 9:30 pm — 11:30 pm

WEDNESDAY, MARCH 10

Post-conference Workshops (TBA)