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 CHART 106 Chicago Agenda At-a-GlanceABOUT | AGENDA | SESSIONS | FEES | HOTEL | FAQS | MAKE YOUR CASEThe agenda and session information will be updated as details are confirmed, but here is the general flow of the summer conference. (All times are Central Time.) Sunday, August 11
Service Event 9:00 am - 12:00 pm
PRE-CONFERENCE WORKSHOPS: Certified Hospitality Trainer Review & Exam 8:00 am - 3:00 pm Pre-conference Competency Certificate Workshops 10:00 am - 2:00 pm Trainer Track: On-the-Job Training Manager Track: Operational Knowledge Conference Registration 12:00 pm - 6:30 pm First Time Attendee Meeting 3:00 pm - 4:15 pm Conference Opening & Keynote: Elizabeth Lombardo 4:30 pm - 6:00 pm Welcome Reception (sponsored by ServSuccess) 6:00 pm - 7:30 pm Optional Common Table Dinner Groups 7:30 pm - 9:30 pm Lodging Trainer Reception (sponsored by AHLEI - attendance by invitation only) 7:30 pm - 9:00 pm After Hours Meetup (Hospitality Suite) 9:30 pm - 11:30 pm Monday, August 12
Light Continental Breakfast 7:00 am - 8:00 am My Pleasure! Delivering 2nd Mile Service | Application of Agile Principles for Your Learning Organization | Master the Art of More Impactful Conversations | Check Out Check-Ins: An Innovative Approach to Performance Management | Managing the Problematic Behavior Associated with Homelessness | Interactive Strategies for Retention, Training, and Culture Transformation Onsite Networking Lunch 12:00 pm - 2:00 pm How to Have a Successful GM Conference: Planning AV for Conferences/Events | Experiential Learning: Not Just Learning By Doing | Speaking "Up:" How to Earn a Seat at the Exec Table | Leading High-Performing (Impact) Teams | Artificial Intelligence vs. Instructional Designers | Power Up Your PowerPoint: Bring Your Own Laptop Resource Gallery Vendor Fair and Reception 3:15 pm - 5:45 pm Tuesday, August 13
Conference Registration 7:00 am - 9:30 am Master the Art of More Impactful Conversations | Avoiding Tech Implementation Woes | Live Training is Dead | Experiential Learning: Not Just Learning By Doing | Effective Instructional Design: Make Learning Stick | The John Maxwell Team Leadership Game Lunch on Your Own 12:00 pm - 2:00 pm Interactive Strategies for Retention, Training, and Culture Transformation | Easier Said than Written : Effective Instructional Writing | Power Up Your PowerPoint: Bring Your Own Laptop | Leveraging AI Technology with Proven Learning Theories | The Benefits of Career Pathing | Slowing Down to Speed Up—How to Rethink Engagement and Learning to Fuel Success
Break 3:15 pm - 3:30 pm Wednesday, August 14MasterClass - Executive Track 8:00 am - 12:00 pm |