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SUMMARY | Agenda Session Descriptions

CHART Austin Agenda At-a-Glance

The agenda will be updated as details are confirmed, but here is the general flow of the summer conference.

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SUNDAY, JULY 31

Service Event with Foundation Communities - 9:00 am - 12:00 pm

PRE-CONFERENCE WORKSHOPS
Certified Hospitality Trainer Review & Exam 8:00 am - 5:00 pm
Competency Certificate Workshop - Instructional Designer Track: Effective Learning Design 8:00 am - 12:00 pm
Competency Certificate Workshop - Executive Track: Strategic Planning 12:45 pm - 5:00 pm

Conference Registration 12:00 pm - 6:30 pm
First Time Attendee Meeting 4:45 pm - 6:00 pm
Opening Reception (sponsored by ServSuccess) 6:00 pm - 7:30 pm
Common Table Dinner Groups 7:30 pm - 9:30 pm
Lodging Trainer Reception (sponsored by AHLEI - attendance by invitation only) 7:30 pm - 9:00 pm
Hospitality Suite 9:00 pm - 11:00 pm

MONDAY, AUGUST 1

Registration 7:00 am - 8:30 am
Light Continental Breakfast 7:00 am - 8:00 am
Conference Opening 8:00 am - 8:10 am
Keynote: Root - Don't Leave Change to Chance 8:15 am - 9:15 am
Break 9:15 am - 9:30 am
First Round of Breakout Sessions 9:30 am - 10:45 am
Break the Ice with Creative Icebreakers | Launching a Health & Wellbeing Program | Worst. Training. Ever. | Train the Future: Attracting and Upskilling Your Top Talent | Master the Shot: A 2-part Hands-on Video Production Experience (pt 1)
Break 10:45 am - 11:00 am
Second Round of Breakout Sessions 11:15 am - 12:15 pm
Compliance Training: From "Checking the Box" to Engaging Learning Experiences | Reducing Bias in Training Courses and Workshops | Design Thinking for Learning & Development: Moving from Intention to Action | Training Data Analytics: Measuring the Bottom Line Impact of a Good Company Culture | Increasing Restaurant-level Engagement
Celebration Lunch and Candidate Speeches 12:30 pm - 2:00 pm
Third Round of Breakout Sessions 2:00 pm - 3:15 pm
Game On! Tapping into Competition to Drive Results and Engagement | Trauma-informed Supervision | A Menu for Change: How to Build an Inclusive & Productive Workplace for ALL | Master the Shot: A 2-part Hands-on Video Production Experience (pt 2) | Culture Reset: Strengthening Your Business from the Inside Out
Resource Gallery Vendor Fair and Reception 3:15 pm - 5:45 pm
Monday Evening Networking and Social Event at Speakeasy Austin 6:30 pm - 8:30 pm

TUESDAY, AUGUST 2

Business Meeting, Elections, and Breakfast 8:00 am - 8:45 am
Conference Announcements 8:50 am - 9:00 am
Keynote: Joel Zeff - The Spirit of Ta-Da: Watch What Happens When Work Becomes Play 9:00 am - 10:00 am
Training High Five 10:00am - 10:30 am
Starbucks Coffee Break
(sponsored by Opus) 10:30 am - 10:45 am
Fourth Round of Breakout Sessions 10:45 am - 12:00 pm
One Common Goal That All Leaders Should Establish With Franchisees | Training Content Formats and How to Start Authoring eLearning Courses | Reducing Bias in Training Courses and Workshops | Design Thinking for Learning & Development: Moving from intention to Action | Training Data Analytics: Measuring the Bottom Line Impact of a Good Company Culture
Lunch on Your Own 12:00 pm - 1:30 pm
Fifth Round of Breakout Sessions 1:30 pm - 2:45 pm
Leveraging Strategic Vendor Partnerships to Accelerate Results | Organizations Don't Change. People Do. | Microlearning for Maximum Performance: Rethinking Your Content Strategy | Increasing Restaurant-level Engagement | Culture Reset: Strengthening Your Business from the Inside Out
Break 2:45 pm - 3:00 pm
General Session: Live Ask My Peers (LAMP) Best Practice Sharing Session 3:00 pm - 4:30 pm
Ten Year Member Reception 5:30 pm - 6:30 pm
Reception and Silent Auction 6:00 pm - 7:00 pm
Commitment to People Awards Celebration Dinner 7:00 pm - 9:30 pm
Hospitality Suite 9:30 pm - Midnight

WEDNESDAY, AUGUST 3

Light Continental Breakfast 7:30 am - 8:30 am
Conference Announcements, Volunteer Recognition 8:30 am - 8:45 am
Hackathons: Crowdsourcing Innovative Ideas from Your Own Teams 8:45 am - 10:15 am
Break 10:15 am - 10:30 am
Keynote: View From Above: A discussion with 3 COOs who started their careers in training 10:30 am - 11:30 am
CHART Talks: Brief Blasts of Brilliance 11:30 am - 12:15 pm
Conference Take-Home and Closing 12:15 pm - 12:30 pm

Event Program PDF