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CHART 112 St. Petersburg Hospitality Training Conference | August 8-11, 2027 CHART 112 St. Petersburg Session Descriptions

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Jump to: Keynotes | Learning and SharingBreakouts | Pre-conference Workshops | Competency Workshops  | Post-conference Workshops | Service Event

You can look forward to keynotes and Breakouts on these key hospitality training TOPICS

  • Technology & Artificial Intelligence
  • Training Skills & Certification
  • Effective Instructional Design
  • Authoring Tools
  • High-performing Teams
  • Interpersonal Communication
  • Diversity, Equity & Inclusion
  • Leadership & Culture
  • Retention & Engagement Strategies
  • Talent Acquisition & Onboarding
  • Upskilling & Career Pathing
  • Change Management & Agility

Learning and sharing in general sessioN

Training High Five
Get simple (and yet sometimes blindingly obvious) solutions from our 2026 High 5 member company winners as they share their most effective training ideas and strategies. You will be able to easily implement these tactics that help trainers achieve learning objectives and improve the overall performance of employees. (Do you have an idea? Submit it here for consideration for this year's High 5!)

Live Ask My Peers (LAMP)

It’s a community brain trust of more than 250 top hospitality trainers together, in one room, rapid-fire sharing solutions from our industry. Always a highly popular session, LAMP is an interactive roundtable version of our online discussion forum offering best practices in crucial areas identified by trainers, such as implementing recruitment and retention strategies, using artificial intelligence and technology, creating high-performing teams, delivering training and certifications, and crafting effective instructional design.

(CHART Members have access to the online Ask My Peers forum 24/7/365! Log into our member site to join the conversation!)

 

Hospitality Training Breakouts

We will have 4 rounds of breakouts, with 6 sessions to choose from offered in each round. Breakouts will be added as they are finalized. 

 

Pre-conference Workshops

 

Certified Hospitality Trainer (CHT) Review and Exam — Sunday, 8:00am - 3:00pm

If you are ready to upgrade your career, there is no better sign of a pro than the CHT achievement. Sign up for this review and exam for the American Hotel and Lodging Educational Institute (AHLEI) Certified Hospitality Trainer Certification. In order to attend this session, apply directly to AHLEI. Apply by July 5 to ensure that your application is approved on time.

All study materials are provided online in advance. Study on your own in advance, attend the review session Sunday morning, July 26, and then sit for the exam Sunday afternoon.

The review session will help you learn how to: assess training needs, apply training tools and techniques, design instruction, measure and evaluate training, develop supervisory and management personnel, and outsource. Then, take the exam with the new knowledge and confidence to succeed!

Go to CHT®: Certified Hospitality Trainer Application, Online Study Guide and Exam (ExamFlex) to register. If you have already completed the application process and are currently enrolled in the CHT program, contact the Certification department at 407-999-8195 or email [email protected]. When registering, enter coupon code CHARTCHT26 to receive 15% off the $530.50 AHLEI price - only for CHT participants taking the exam at the CHART Conference.

 

Competency Workshops

Two of CHART's Hospitality Training Competencies will be offered as pre-conference sessions on Sunday from 9:00am - 1:00pm. CHART members can add one of these workshops to their conference registration for $79.00. Non-members can attend for $99.00. You can sign up for a pre-conference workshop when you register for the conference. If you have already registered and would like to add on one of these sessions, email [email protected].

 

 


CHT Recertification Points

Keep track of your documentation before it’s time to renew! You need a total of 50 points, every 5 years. The point breakdown for each CHART activity is as follows:

1 point per day Conference attendance
3 points per seminar Competency workshops count toward this, in lieu of the 1 point per day of conference attendance
1 point per year CHART membership
5 points per year CHART board member
4 points per presentation Competency and breakout presenters

 



Service Event

WHY JOIN IN: The Service Event is the ideal way to kick off your CHART conference by giving back to our host community, working alongside others, and starting your connections and networking early. You can sign up to participate when you register for the conference. (If you have already registered and would like to participate, just email Susan to be added to the list. Details about our Service Event will be added as soon as plans have been finalized.