Hospitality Training Competencies Conference - CHART 103 Seattle

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Agenda

CHART 103 Hospitality Training Competencies Conference
The Westin, Seattle, WA
March 4-7, 2023
This agenda may change - check back for updates as times and sessions are confirmed!
Note: If you have attended a CHART winter conference in the past, you will notice that we have updated the format to make the most of your time and get you back to work quicker with all the knowledge and connections you have gained! 
Learn more about CHART's Hospitality Training Competencies Program.

SATURDAY, March 4

Conference Registration  2:00 pm – 5:30 pm
First Time Attendee Meeting 3:00 pm – 4:15 pm
Conference Opening 4:30 pm — 4:45 pm
Opening Keynote: Alaska Airlines 4:45 pm — 5:30 pm
Welcome Reception Sponsored by ServSuccess  5:30 pm – 7:00 pm 
Common Table Optional Dinner Groups 7:00 pm – 9:30 pm 
Hospitality Suite 9:30 pm - 11:30 pm
 

SUNDAY, MARCH 5

Conference Registration Opens at 7:00 am
Continental Breakfast 7:00 am - 8:00 am
Alternate Breakouts 8:00 am — 12:00 pm
From Better to Best, MS Teams, More Than a Feeling
Interactive Lunch Keynote: Whose AI is it Anyway? 12:00 pm – 2:00 pm (The session will be held from approximately 12:30 pm - 1:00 pm)
Competency Workshops Round 2 (part 1) 2:00 pm – 4:00 pm
Presentation Effectiveness, Effective Learning Design, Coaching & Development, Communication & Influence
Alternate Breakouts 2:00 pm – 4:00 pm
Mindset Matters, Happy Work
Resource Gallery & Reception 4:00 pm – 6:00 pm  
Offsite Dinner/Networking Event at Gameworks (included) 6:30 pm – 9:00 pm
Hospitality Suite at Gameworks Bar 9:00 pm - 11:30 pm

MONDAY, March 6

Conference Registration 7:00 am
Continental Breakfast 7:00 am - 8:00 am
Competency Workshops Round 2 (part 2) 8:00 am – 10:00 am
Presentation Effectiveness, Effective Learning Design, Coaching & Development, Communication & Influence
Alternate Breakouts 8:00 am — 10:00 am
Turn Training Into an EVENT!, Break Your Training
Competency Workshops Round 3 (part 1) 10:15 am — 12:15 pm
Lunch on your own 12:15 pm — 1:30 pm
Competency Workshops Round 3 (part 2) 1:30 pm – 3:30 pm
On-the-Job Training, Training Evaluation, Operational Knowledge, Strategic Planning
Cookie/Coffee Break 3:30 pm — 3:45 pm
Closing Keynote: Dave Mitchell 3:45 pm – 5:15 pm 
Pin Ceremony and Conference Closing 5:15 pm — 5:45 pm
Dinner/Reception with Live Band Karaoke party with Rock Bot!  6:30 pm — 9:30 pm
Hospitality Suite Sponsored by Opus 9:30 pm — 11:30 pm
 

Tuesday, March 7

Coffee 7:00 am - 8:00 am
 
REGISTER NOW


Note: If you have attended a CHART winter conference in the past, you will notice that we have updated the format to make the most of your time and get you back to work quicker with all the knowledge and connections you have gained! 

Learn more about CHART's Hospitality Training Competencies Program.